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Privacy Policy

Privacy Policy

Gallant Packaging is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.


1. Information We Collect

We may collect and process the following types of personal data:


  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit/debit card details and billing address (handled securely by our payment processors).
  • Order Information: Details of the products you purchase and transaction history.
  • Technical Information: IP address, browser type, operating system, and information about your visit, including pages viewed and the resources accessed.



2. How We Use Your Information

We use your personal data for the following purposes:


  • To Process Orders: To manage and fulfill your orders, process payments, and deliver products.
  • Customer Service: To respond to your inquiries and provide customer support.
  • Marketing Communications: To send you promotional offers, news, and updates if you have opted in to receive such communications.
  • Website Improvement: To analyse and improve the functionality and performance of our website.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.



3. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and allow us to provide a more personalized experience.


  • Necessary Cookies: Essential for the operation of our website.
  • Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and see how visitors move around the site.
  • Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.
  • You can manage your cookie preferences through your browser settings.



4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:


  • Service Providers: Third-party companies that provide services such as payment processing, delivery, and IT support.
  • Legal Authorities: Where required by law, to comply with legal obligations or protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.



5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.



6. Your Rights

Under UK data protection law, you have the following rights:


  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccurate or incomplete information.
  • Erasure: You have the right to request the deletion of your personal data where there is no good reason for us to continue processing it.
  • Restriction of Processing: You can request that we limit the processing of your data in certain circumstances.
  • Objection: You can object to the processing of your data for direct marketing purposes.
  • Data Portability: You can request the transfer of your data to another service provider.
  • To exercise any of these rights, please contact us at customer.service@gallantpackaging.com.



7. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.



8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically for any updates.



9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:


Email: customer.service@gallantpackaging.com

Phone: 0161 327 4565

Letter: Gallant Packaging, Marble House, 20 Tilson Rd, Roundthorn Industrial Estate, Wythenshawe, Manchester M23 9GF